Ever since the 1980s, the city of Rovaniemi (situated on the arctic circle in Lapland) has been known as the home of Santa Claus. Santa’s Office has meanwhile become a major tourist attraction. NHTV was asked to develop a new concept for Santa’s Office.
hospitality & facility
The Change management model of Robin Rowley and Joseph Roevens, from the Academy of Hotel and Facility, has created a stir in Finland. It has lead to a new paper about the subject and an invitation to give a key-note speech at the University of Aalto.
Mark Magazine, a Dutch magazine about successful ways of managing, quoted Joseph Roevens of the Academy of Hotel and Facility Management about his insights on self-management, with reference to his work at Zappos.
On 14 April, Joseph Roevens will be the 2nd speaker at a day-long MasterClass for Senior HRM professionals in Brussels.
Marina Brinkman presented her doctoral research at the Ecole Hotelliere de Lausanne during the first-of-its-kind workshop organised by the Hospitality Innovation Network.
On 1 March 2016, Frans Melissen talked about ‘4th generation sustainable business models. Xander Lub’s inaugural speech was about ‘Truly understanding people as core business’. Digital copies are now available.
On 1 February 2016 Hospitality at Work presented a completely new corporate identity. Just now the mobile version of the website was finished. The site regularly provides news and information about projects of Hospitality at Work.
Frans Melissen, Rob van Ginneken (both HOFM) and Roy Wood (University of Macau) published an article in the International Journal of Hospitality Management, entitled ‘Sustainability challenges and opportunities arising from the owner-operator split in hotels’.
In an interview with NHTV Insight, Leadership lecturer Dr. Joseph Roevens already explained the value of teaching Leadership & Followership, using simple Leading & Following movements with Tango music. Now the course will be presented at the 10th European First Year Experience (EFYE) conference in Ghent.
HOFM lecturers Stan Josephi and Rob van Ginneken have co-authored a newly published book ‘Modern Metrics for Hospitality Management – The European Standard for Revenue and Yield Management’. The book is the second, international edition of the original German “Kennzahlenbuch” that Stan and Rob helped translate, extend and update.